Payments Basics -Wire & Card Basics passport and the metrics that reveal

and the metrics that reveal operational efficiency

Policies and procedures for it all

The standard ISO® 20022 applies to all payment-related messages sent between banks and other financial institutions

The Four Nonverbal Behavioral Cues of Communication

so we need to become well educated

Payments Basics -Wire & Card Basics passport and the metrics that revealWire transfers and card payments are two of the most widely used and most scrutinized payment types in banking. Each carries distinct processes, regulatory expectations, and risk profiles that staff must understand to operate with confidence. This course breaks down the essentials of both payment types. For wires, participants will explore how transfers are initiated and settled, why they're preferred for high value and time sensitive transactions,